Privacy Policy

This policy explains how the legal practice operating our site collects, uses, stores and protects personal data. It applies when you browse our online platform, enquire about our legal services or instruct us to provide legal advice or representation.

Who is responsible for your data?

The legal practice operating our site is the controller of personal data processed for the purposes described in this policy. Our postal address is Chapel Street, Amber Valley, Derbyshire, DE56 0NR, United Kingdom.

Personal data we may collect

The information we collect depends on how you interact with us and the legal services you seek. It may include:

• Identity and contact details, such as your name, postal address and other details you choose to provide.
• Information in enquiries and case-related communications, including details about your circumstances, the services you need and people connected with your matter.
• Information needed to assess, manage and provide legal advice or representation, including financial, property, family, probate or criminal matter details, as relevant.
• Payment, billing and transaction information where you become a client.
• Technical and usage information generated when you use our site, such as device and browser details, approximate location derived from your internet connection, and site activity.

Legal work may involve special category data, such as information about health, family life or ethnicity, and criminal offence data. We process such information only where necessary and where a lawful condition under applicable data protection law permits it. Please avoid sending sensitive information through an enquiry unless it is relevant to your request.

How we obtain information

We collect information directly from you, for example when you make an enquiry or instruct us. In connection with legal work, we may also receive information from people or organisations involved in your matter, such as other parties, professional advisers, courts, public authorities, witnesses or experts. We may obtain information from public sources where appropriate and lawful.

How we use your information and our lawful bases

We use personal data for purposes including responding to enquiries, assessing whether we can act, carrying out conflict checks, providing legal advice and representation, managing client matters, administering fees, meeting professional and legal duties, protecting our rights, and operating and securing our site.

Under the UK GDPR and other applicable data protection laws, our lawful basis will depend on the purpose. It may be that processing is necessary to take steps at your request before entering into a contract, perform a contract, comply with a legal obligation, or pursue our legitimate interests or those of another person. Where required, we will rely on your consent. For special category or criminal offence data, we will also identify an applicable legal condition and safeguard under data protection law.

Confidentiality and sharing information

We treat client information as confidential and handle it in accordance with our professional duties. Confidentiality and legal professional privilege are subject to legal and regulatory rules and exceptions; they do not prevent disclosures that are required or permitted by law.

Where necessary for the purposes above, we may share relevant information with:

• Courts, tribunals, opposing parties and their representatives, and other participants in legal proceedings.
• Barristers, experts, interpreters, professional advisers and other service providers supporting your matter.
• Banks, payment providers, insurers, auditors and providers of secure technology or administrative services.
• Regulators, law enforcement agencies, public authorities or other parties where disclosure is required or permitted by law.

We require service providers who process personal data for us to protect it and act only on our instructions. We do not sell personal data.

International transfers

If personal data is transferred outside the United Kingdom, we will do so only where permitted by law and will use an appropriate transfer safeguard where required, such as adequacy regulations or approved contractual protections.

How long we keep information

We keep personal data only for as long as necessary for the purpose for which it was collected, including to provide legal services, meet professional, legal and accounting requirements, resolve disputes and establish or defend legal claims. Retention periods vary according to the type of matter and applicable obligations. When information is no longer required, we securely delete it or anonymise it where appropriate.

Cookies and similar technologies

Our site may use essential technologies to operate securely and, where enabled, optional analytics or similar tools to understand site use. Where consent is required, optional technologies will only be used with your consent. You can manage available cookie choices through your browser settings or any controls provided on our site; disabling some technologies may affect site functionality.

Keeping information secure

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, so please take care when sharing information online.

Your data protection rights

Depending on the circumstances and subject to legal exemptions, you may have the right to:

• Request access to your personal data and information about how it is used.
• Request correction of inaccurate or incomplete information.
• Request erasure or restriction of processing in certain circumstances.
• Object to processing based on legitimate interests or for direct marketing.
• Request a portable copy of certain information or withdraw consent where processing relies on consent.

These rights are not absolute and may be limited, including where information is protected by legal professional privilege or an exemption applies. To make a data protection request, write to us at the postal address set out above. We may need to verify your identity before responding.

Complaints

If you are concerned about how we handle your personal data, you can raise the matter with us in writing at our postal address. You also have the right to complain to the UK Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version will be made available on our site.